Privacy Policy

1. Introduction

Welcome to Lucky Pixel Studio ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy complies with applicable privacy laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, password (hashed)
• Profile Information: Bio, location, website, social media links
• Communication Data: Messages sent through contact forms
• Purchase Information: Order history, payment details (processed securely)
• Preferences: Privacy settings, notification preferences

2.2 Technical Information

• Usage Data: Pages visited, time spent, click patterns
• Device Information: IP address, browser type, operating system
• Cookies: Essential, analytics, and marketing cookies (with consent)
• Log Data: Server logs, error reports, performance metrics

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide and maintain our website and services
• Account Management: To create and manage your user account
• Communication: To respond to inquiries and send important updates
• Personalization: To customize your experience and preferences
• Analytics: To understand usage patterns and improve our services
• Security: To protect against fraud and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services (email providers, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale
• Consent: When you have given explicit consent
• Emergency: To protect the safety of individuals

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmitted using SSL/TLS encryption
• Password Security: Passwords hashed using bcrypt with salt
• Access Controls: Limited access to personal information
• Regular Updates: Security patches and system updates
• Monitoring: Continuous security monitoring and logging

6. Your Rights and Choices

Depending on your location, you may have the following rights:

6.1 GDPR Rights (EU Residents)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent at any time

6.2 CCPA Rights (California Residents)

• Right to Know: Know what personal information we collect
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale of personal information
• Non-Discrimination: Equal service regardless of privacy choices

To exercise these rights, please contact us using the information provided in the "Contact Us" section below or visit your Privacy Settings page.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage (with consent)
• Marketing Cookies: Used for targeted advertising (with consent)

You can manage your cookie preferences through our cookie consent banner or your browser settings.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Account Data: Until account deletion or 3 years of inactivity
• Communication Data: 2 years from last contact
• Analytics Data: 26 months (anonymized after 14 months)
• Legal Requirements: As required by applicable law

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: